How ChatBots and VoiceFirst Technologies Helping HR Industry
Chatbots are rapidly being embraced by organizations to fulfill time-consuming or repetitive administrative tasks. According to a Forrester survey, roughly “85% of customer interactions within an enterprise will be with software robots in five years’ time” and “87% of CEOs are looking to expand their AI workforce” using AI bots.
One main reason is that chatbots have the potential to reduce business costs by more than $8 billion by 2022 according to Juniper Research. The other advantage of chatbots is their flexibility as they can be used over text and messaging apps, email, and through your company’s website.
Chatbots are already making a splash in HR, especially in recruiting. Organizations such as the U.S. Army, Georgia State University, and Sutherland are already using their homegrown chatbots for their recruiting function.
Here are top 5 HR chatbots are already making an impact.
Formerly known as Growthbot, Disco is a slack bot which helps the team recognize one another’s big and small and quantifies that feedback to keep the company’s culture on track.
With Disco, hundreds of thousands of people have given and received recognition from 20,000 companies.Disco claims that it’s most active customers have seen an 8.6% increase in employee NPS and 4.2% reduction in voluntary employee turnover.
— Disco (@trydisco) January 24, 2018
2: Entelo :
Entelo found that hiring the right people, fast enough, is consistently the biggest challenge faced by companies,so by using predictive algorithms, data-backed insights, and the single largest source of recruiting data, period, Entelo created a platform to help recruit faster, smarter, and better.
Entelo’s powerful search engine allows companies to hone in on best-fit talent more quickly by following the digital footprint of the candidates with social and professional information aggregated from over 50 sites across the web.
"Since HR departments are the ones responsible for shuffling about numerous resumes and job applications, AI-powered tools like Entelo can help!" https://t.co/PqMDpBalQL
— Entelo (@Entelo) April 2, 2018
office vibe gets a sense of the vibes in the office. It engages with the employees to get a sense of their mood & how they feel about company’s culture.
Officevibe enhances how we hear each member of our team so we can track key issues in real-time. Know how they feel through honest feedback that lets us focus less on detecting problems, and more on solving them.It’s weekly reports turn feedback into insights, giving the power to see into the team’s future, identifying its weak points, and staying one step ahead.
Get your team motivated for specific tasks and in their day-to-day routine https://t.co/eh3G2KSEo1
— Officevibe (@Officevibe) April 17, 2018
HireVue delivers custom assessments and helps global enterprises gain a competitive advantage in the modern talent marketplace by blending the power of artificial intelligence with the science of I-O Psychology – all built within an easy to use video interview software platform.
By combining video interviews with predictive, validated I-O science and artificial intelligence, HireVue augments human decision-making in the hiring process and delivers higher quality talent, faster.
HireVue works with over 600 customers globally, helping their industries leading with 50% faster growth, 29% less turnover, and 13% more top performers.HireVue was named among the top 10 “Most Promising Companies” in America by Forbes and is a five-time winner of “Top HR Product of the Year” by HR Executive Magazine.
— HireVue (@hirevue) October 27, 2017
Donut helps new employees to know co-workers, team, company better. Donut regularly pairs up teammembers who don’t know each other well to spread trust and collaboration across the organization.
— Donut.ai (@donut_ai) April 17, 2018
Judging by the stats and the trends observed globally, a right mix of human touch complemented by a chatbot to automate repetitive tasks is the ideal way to go about improving candidate experience as well as optimizing the recruitment process.
Bots are a powerful tool when they’re created properly. And they’re only going to get more and more powerful as time goes on. With their potential for efficiency at scale, along with the ability to learn over time, HR chatbots can be a big boon to the whole industry.
We at Tweepforce has also built a chat and voice technologies solutions for HR industry to improve hiring by reducing substantial costs for candidates’ sourcing, engaging and human screening.
For more info, please request a demo