CHATBOT PLATFORMS FOR THE ENTERPRISE
— TweepForce (@tweepforce) April 27, 2018
CHATBOT PLATFORMS FOR THE ENTERPRISE
What are Enterprise Chatbot Platforms and what are they for?
Before the advent of chatbots platforms, building a bot was a strenuous task and required sophisticated toolsets and advanced coding knowledge.
A chatbot platform is a toolset or application used to conveniently build, train, deploy and manage custom AI chatbots for your enterprise.
— TweepForce (@tweepforce) April 27, 2018
Importance
Safe AI bots: Create and Effectively manage secure chatbots without any privacy or security complications.
Manage multiple bots: IT department can control and monitor multiple bots within the enterprise using the platform.
Constant Training: Bots can be trained to have a persona, adopt the office jargon and understand users’ intent better.
Convenient Deployment: with platforms, AI bots need the minimum deployment time usually within days.
— TweepForce (@tweepforce) April 27, 2018
Key Features to look for:
Cognitive Abstraction:
With this feature, you can leverage any AI service available today and scale for future services. You won’t be locked down to specific AI vendor or product.
360-degree Deployment:
The platform should be deployable both on-premise and cloud environments.
Hasslefree Integration:
The solution must be capable of integrating with enterprise LOB apps and working landem with current legacy systems.
Extensive Customization:
Bots should be fully customizable according to the on-going organizational needs.
— TweepForce (@tweepforce) April 27, 2018
A Few Practical Use-Cases
- Business Intelligence
- HR task Automation
- IT Helpdesk
- Intranet
- Customer Service
— TweepForce (@tweepforce) April 27, 2018
How to get started?
- Identify profitable use cases within your enterprise.
- Establish a Bot Strategy.
- Run pilot programs for multiple use cases.
- Experiment with different platforms and review them on different parameters.
— TweepForce (@tweepforce) April 27, 2018
Check out Tweepforce Chatbot
Tweepforce is an AI-powered enterprise read bot builder platform
deployable both on-premise and cloud environments. Chatbots are
used by fortune companies, SMB’s and start-ups to build customized
AI chatbots for improving and efficiency.
